Zimbabwe - Telecoms, Mobile and Broadband - Statistics and Analyses: July 2018

Buy now

Zimbabwe - Telecoms, Mobile and Broadband - Statistics and Analyses: single user
  GBP 869  

Publication Overview

This report provides a comprehensive overview of trends and developments in Zimbabwe’s telecommunications market. The report analyses the fixed-line, mobile and broadband sectors. Subjects include:

  • Market and industry analyses, trends and developments;
  • Facts, figures and statistics;
  • Industry and regulatory issues;
  • Infrastructure developments;
  • Major Players, Revenues, Subscribers, ARPU, MoU;
  • Mobile Voice and Data Markets;
  • Broadband (FttP, DSL, cable, wireless);
  • Mobile subscribers and ARPU;
  • Broadband market forecasts;
  • Government policies affecting the telecoms industry;
  • Market liberalisation and industry issues;
  • Telecoms operators – privatisation, IPOs, acquisitions, new licences;
  • Mobile technologies (GSM; 3G, HSPA, LTE).

Researcher:- Henry Lancaster
Current publication date:- July 2018 (16th Edition)

Executive Summary

Zimbabwe’s Telecoms regulator and broadcasting authority set to merge

Zimbabwe’s economy has seen a downturn since the fractious elections of July 2013, resulting in a significant fall in GDP growth. The contribution to GDP from the telecom sector has fallen steadily as a result. Sector revenue has also come under pressure from a number of recent regulatory measures and taxes imposed by the cash-strapped government. Nevertheless, the telecom sector shows some promise, particularly from the mobile sector where mobile penetration has increased rapidly, reaching 116% by early 2018.

The three mobile network operators Econet Wireless, NetOne and Telecel Zimbabwe continue to invest in network upgrades to support data services and their fast-expanding m-commerce and m-banking facilities. Telecel was recently acquired by the government from VEON, and the financial demands required for investment has jeopardised resources potentially available to the incumbent telco TelOne, (formerly PTC), which still holds a de-facto monopoly on fixed-line services in the country.

Limitations in international bandwidth for the landlocked country for many years held back development of the internet and broadband sectors, but this has changed since fibre optic links to several submarine cables have been established via neighbouring territories. The expansion of 3G mobile broadband services across the country, and the more recent efforts to provide LTE services, have meant that more than half of the population now has access to the internet. The first commercial LTE services were launched in 2013, while investment in LTE technologies, for which the regulator has assigned spectrum in the 700MHz band, continues. In addition, in mid-2018 the government considered issuing technology-neutral licences in a bid to encourage investment in the telecom sector.

Considerable progress continues to be made in rolling out national fibre backbone networks, facilitated by the government’s efforts to encourage network infrastructure sharing. Limitations on international bandwidth are gradually being addressed, with bandwidth available to ISPs increasing sharply. This has greatly reduced the cost of broadband services and encouraged the growth in the number of broadband subscribers. The shift to broadband continues, with the number of dial-up subscribers becoming negligible.

Continuous improvements in national and international fibre infrastructure as well as in 3G and 4G services have raised Zimbabwe’s internet and broadband performance indicators in recent years. Mobile internet connections make up 98% of all internet connections.

Key developments:

  • Telecoms regulator and broadcasting authority set to merge;
  • Draft legislation issued to repeal Post and Telecommunications Act;
  • Regulator proposes to create a new Virtual Network Operator (VNO) license category;
  • TelOne to deliver FttP to 100,000 premises by end-2018;
  • Telcos agree to the government’s infrastructure sharing policy;
  • VEON sells debt-laden unit Telecel to state-owned ISP Zarnet;
  • Telecel Zimbabwe launches Telecash mobile money service;
  • Econet Wireless launches Wi-Fi in commuter minibuses;
  • Government enforces m-money interoperability on MNOs;
  • NetOne refreshes m-money service;
  • Regulator to prioritise MNP by end-2018;
  • Regulator confirms no room for a fourth mobile licensee;
  • Regulator drafts framework on MVNO licences;
  • Government begins $250 million investment to build 500 mobile towers to serve rural areas;
  • Econet launches EcoCash Ta! tap and go payment system;
  • Report update includes the regulator’s market data to December 2017, telcos’ operating and financial data to February 2018, recent market developments.

Companies mentioned in this report:

TelOne, NetOne, Econet, Telecel, TeleAccess, Afritell, Liquid Telecom, DataOne, Powertel Communications, Telco Internet, Broadlands Networks, Aquiva, Africa Online, ComOne, Ecoweb, iWay Africa (MWEB), Zimbabwe Online (ZOL), Zimbabwe Internet Service Provider Association (ZISPA), Telecontract, Dandemutande (uMax), Aptics

Table of Contents

  • 1. Key statistics
    • 1.1 Country overview
  • 2. Telecommunications market
    • 2.1 Historical overview
    • 2.2 Market analysis
  • 3. Regulatory environment
    • 3.1 Sector Reform Policy 1996
    • 3.2 Posts and Telecommunications Act 2000
    • 3.3 Telecom sector liberalisation
      • 3.3.1 SNO licence
      • 3.3.2 Privatisation
    • 3.4 Regulatory authority
    • 3.5 Licence fees
    • 3.6 Tariffs
    • 3.7 ICT Strategy 2010
    • 3.8 ICT Strategy 2015
    • 3.9 National Policy for ICT Act 2016
    • 3.10 International gateways, interconnection
    • 3.11 Value-added tax (VAT)
    • 3.12 Universal Service Fund (USF)
    • 3.13 Subscriber registration
    • 3.14 Infrastructure sharing
    • 3.15 Voice over Internet Protocol (VoIP)
    • 3.16 Converged Licensing Framework (CLF)
  • 4. Fixed network operators
    • 4.1 TelOne
      • 4.1.1 Fixed-line infrastructure
      • 4.1.2 Wireless Local Loop (WLL)
      • 4.1.3 National fibre backbone
    • 4.2 TeleAccess Zimbabwe
    • 4.3 Afritell
  • 5. Telecommunications infrastructure
    • 5.1 Overview of the national telecom network
    • 5.2 Smart grid infrastructure
    • 5.3 International infrastructure
      • 5.3.1 TelOne
      • 5.3.2 Liquid Telecom (Econet)
      • 5.3.3 Other carriers
      • 5.3.4 Data centres
  • 6. Broadband market
    • 6.1 Introduction and statistical overview
      • 6.1.1 Market analysis
      • 6.1.2 Broadband statistics
      • 6.1.3 Zimbabwe Internet Exchange (ZINX)
      • 6.1.4 National Broadband Project
    • 6.2 Digital Subscriber Line (DSL) Networks
      • 6.2.1 ISP market
    • 6.3 Fibre-to-the-Premises (FttP)
    • 6.4 Other fixed broadband services
      • 6.4.1 WiMAX
      • 6.4.2 Wi-Fi
      • 6.4.3 Satellite broadband
  • 7. Digital economy
    • 7.1 E-commerce
    • 7.2 E-learning
    • 7.3 E-health
  • 8. Digital media
    • 8.1 Video-on-Demand (VoD)
  • 9. Mobile communications
    • 9.1 Market analysis
    • 9.2 Mobile statistics
    • 9.3 Mobile infrastructure
      • 9.3.1 4G (LTE)
      • 9.3.2 3G
      • 9.3.3 Satellite mobile
    • 9.4 Mobile data
    • 9.5 Mobile broadband
    • 9.6 Regulatory issues
      • 9.6.1 SIM card registration
      • 9.6.2 Fourth mobile licence
      • 9.6.3 Mobile Number Portability (MNP)
      • 9.6.4 Network sharing
      • 9.6.5 Spectrum auction
      • 9.6.6 Spectrum Allocation Plan
    • 9.7 Major mobile operators
      • 9.7.1 Econet Wireless Zimbabwe (EWZ)
      • 9.7.2 NetOne
      • 9.7.3 Telecel Zimbabwe
      • 9.7.4 Mobile Virtual Network operators (MVNOs)
    • 9.8 Mobile content and applications
      • 9.8.1 Money transfer, m-banking
      • 9.8.2 M-commerce
    • 9.9 Mobile handsets
    • Table 1 – Top Level Country Statistics and Telco Authorities – Zimbabwe – 2017
    • Table 2 – TelOne financial data – 2012 - 2017
    • Table 3 – TelOne revenue by type financial data – 2014 - 2015
    • Table 4 – National backbone fibre length – 2013 - 2017
    • Table 5 – Historic - Fixed lines in service and teledensity in Zimbabwe – 1999 - 2009
    • Table 6 – Fixed lines in service and teledensity in Zimbabwe – 2010 - 2019
    • Table 7 – Fixed-line telephony revenue – 2013 - 2017
    • Table 8 – Fixed-line voice traffic – 2012 - 2017
    • Table 9 – International bandwidth – 2000 - 2017
    • Table 10 – International bandwidth by operator –2015 - 2016
    • Table 11 – International bandwidth by operator –2015 - 2017
    • Table 12 – Internet access revenue and investment– 2010 - 2017
    • Table 13 – Internet subscribers and penetration rate in Zimbabwe – 2009 - 2019
    • Table 14 – Fixed-line broadband subscribers and penetration in Zimbabwe – 2001 - 2018
    • Table 15 – Internet subscribers – 2013 - 2016
    • Table 16 – DSL broadband subscribers – 2012 - 2018
    • Table 17 – Ecoweb broadband subscribers – 2012 - 2017
    • Table 18 – Ecoweb broadband revenue – 2013 - 2017
    • Table 19 – Fibre internet subscribers – 2013 - 2017
    • Table 20 – WiMAX internet subscribers – 2013 - 2017
    • Table 21 – Satellite internet subscribers – 2013 - 2017
    • Table 22 – Mobile voice traffic – 2012 - 2017
    • Table 23 – Mobile market financial data – 2010 - 2017
    • Table 24 – Base stations in service by technology – 2013 - 2017
    • Table 25 – Market share of 2G base stations by operator – 2015 - 2017
    • Table 26 – Market share of 3G base stations by operator – 2015 - 2017
    • Table 27 – Market share of 4G base stations by operator – 2015 - 2017
    • Table 28 – Historic - Mobile subscriptions and penetration rate in Zimbabwe – 1999 - 2009
    • Table 29 – Mobile subscriptions and penetration rate in Zimbabwe – 2010 - 2019
    • Table 30 – Active mobile subscriptions – 2000 - 2019
    • Table 31 – Active mobile subscriptions by operator– 2014 - 2017
    • Table 32 – Operator market share of active mobile subscriptions – 2013 - 2017
    • Table 33 – LTE mobile internet subscribers – 2014 - 2017
    • Table 34 – Mobile data traffic sent – 2012 - 2017
    • Table 35 – Share of mobile data traffic by operator – 2016 - 2017
    • Table 36 – Active mobile broadband subscribers and penetration – 2009 - 2018
    • Table 37 – Econet Wireless financial data – 2010 - 2018
    • Table 38 – Econet Wireless data revenue – 2010 - 2018
    • Table 39 – Econet Wireless active mobile subscribers – 2010 - 2017
    • Table 40 – NetOne active mobile subscribers – 2011 - 2017
    • Table 41 – Telecel active mobile subscribers – 2011 - 2017
    • Table 42 – Econet Wireless EcoCash subscribers – 2011 - 2018
    • Table 43 – Econet Wireless EcoCash revenue – 2013 - 2017
    • Table 44 – Econet Wireless EcoCash transactions – 2013 - 2018
    • Table 45 – Econet Wireless EcoCash agents – 2013 - 2018
    • Table 46 –Market share of active m-money subscribers by operator – 2015 -2017
    • Table 47 – Mobile money market subscribers and agents – 2013 - 2017
    • Table 48 – Mobile money market data – 2016 - 2017
    • Chart 1 – Fixed lines in service and teledensity in Zimbabwe – 2005 – 2019
    • Chart 2 – Internet subscribers and penetration rate in Zimbabwe – 2009 – 2019
    • Chart 3 – Fixed-line broadband subscribers and penetration in Zimbabwe – 2001 – 2018
    • Chart 4 – Base stations in service by technology – 2013 – 2017
    • Chart 5 – Mobile subscriptions and penetration rate in Zimbabwe – 2005 - 2019
    • Chart 6 – Active mobile subscriptions by operator– 2014 – 2017
    • Chart 7 – Operator market share of active mobile subscriptions – 2013 – 2017
    • Chart 8 – Econet Wireless financial data – 2010 – 2018
    • Exhibit 1 – Map of Zimbabwe